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The Practice

Our well-established Practice serves more than 12,000 patients, mostly in the Bridge of Don area but also extending northwards into rural communities.

Our fully equipped branch surgery at Udny Station helps cover Potterton, Balmedie, Udny Green and the more rural parts of our practice boundary extending outwith the city. The branch surgery has a dispensary, which is of great convenience to our rural patients, but please note the changes to our dispensing area following the review by Grampian Health Board means that we can now dispense to a much more limited number of our patients.  See our News page for more information.

 

Safe and effective Online GP Services. Ask the practice a question, online consultations, 24/7 self-care advice

Access

 Bridge of Don

There is a car park in front of the surgery premises. Good wheelchair and disabled access can be obtained at the front of the building, through automatic doors. Please do not try to force open the door as this will cause damage to the entry system. A hearing loop is available. If you do not speak English, translator services can be arranged — details from reception.

Udny Station

There is a parking facility at the front of the building – a hearing loop is available.

Engage Consult service

Engage Consult allows patients to communicate securely and safely online with their practice about non-emergency medical conditions or admin questions. It also offers 24/7 access to symptom-specific self-help information and easy access to other local NHS and self-care services. Engage Consult is designed to boost patient access, enhance practice efficiencies and to free-up much needed time and resources for clinical and admin teams.  

Once launched, registered Patients can consult our practice online as part of a new service which could save time and a journey. The service is free and confidential. You can input your symptoms online and will receive a response from our practice - usually that day, but within 48 hours, and will be either given advice, directed to other sources of support such as the pharmacy, receive a telephone consultation or, if necessary, booked in for an appointment. You’ll also have access to reliable and trustworthy self-help generic information 24 hours a day (Live now), 7 days a week that may help you to avoid an appointment altogether. You can also use the service to request test results, sick notes, referral letters and medical reports

You can visit our Engage Conult site to familiarise yourself and to download the app for use on your mobile ahead of the launch: Engage Consult services for Scotstown Medical Group - Engage Consult

Please see the link below for guidance on how to register yourself for Engage Consult ahead of our launch: 

Patient Registration Guide

Children

You must be 16 or over to sign up for an Engage account. This means that an Engage Account holder can add a dependant onto their account to submit requests on their behalf.

This can be done in the Engage Account settings, on the patient tab and the account holder can add any dependents there.