For medications that are on repeat order, or for something you have had from us before, you can use the following options to order. Please order in plenty of time and allow us at least two working days from the time we receive your order until you pick up the prescription. They can be ordered in the following ways:

Online – follow this link to register and use our online services: Online Prescriptions

By Post – The right hand side of your last prescription gives details of your current drugs. Tick the items you require and post the slip to us. If you enclose a stamped address envelope we will post your new prescription back to you. Otherwise, you may collect it from your nominated pharmacy at least three working days after receipt of the request.

In Person – Leave your request in the black box provided on the wall outside our front door. Use either the right-hand side of your last prescription, or the request slips beside the box. Our receptionists will be pleased to help you if you have any problems.

By Telephone – The prescription request lines are open 24 hours a day. Please leave the following information on our answer machine: your name, address, date of birth, telephone number, the names of the medication you require, and where you would like to collect the prescription from e.g. your nominated pharmacy.

    • Bridge of Don: Telephone 01224 551400

    • Udny: Telephone 01224 551435

Via your Local Pharmacy – Some local pharmacies provide an ordering and collection service. Further details are available from the pharmacy of your choice, but please allow three working days before trying to collect your medications.

For urgent requests for prescriptions of an item on your repeat list or something you have had from us before, please still telephone the appropriate prescription line, but state that the request is urgent


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