WITHDRAWAL OF EMAIL PRESCRIPTION ORDERING
***NOTICE TO ALL USERS OF THE SCOTSTOWN BRIDGE OF DON AND UDNY EMAIL PRESCRIPTION SERVICE***
Further to our recent notices regarding the change from ordering prescriptions by email to our new, secure online portal please note that the email addresses are now closed for prescription requests with effect from Monday 8th January 2018.
If you have not registered for our new online service then please got to the ONLINE SERVICES tab and download the pre-registration form. This should be completed and brought to the practice together with photographic id. You will receive an email with the necessary codes to complete your registration thereafter.
Our other methods of ordering your repeat medication (e.g. telephone or ticked right-hand side of a prescription) remain unaltered.
This new method of ordering is the first step in our expansion of online services, which will shortly include the ability to book and cancel appointments online, so please register now if you have not already done so. You will only need to register once to access the other services we introduce via this portal. We appreciate this registration process is a little inconvenient, but it is in the interests of your security online that we move to this system, and we thank you for your patience and understanding.
If you have any problems registering, our staff will be happy to help.
The Doctors and management
Scotstown Medical Group
This practice, in common with the other GP practices in Scotland are now part of the Scottish Primary Care Information Resource (SPIRE) network. SPIRE will be used to help plan for Scotland’s health and care needs. It uses information from GP practices all over Scotland in a safe and secure way. Being able to use this information will mean NHSScotland can improve the quality of care for all patients, better plan services for people with health needs and support research into new treatments for particular illnesses.
You have a choice about the information from your GP patient record being used in this way. If you wish to object to the use of your data for these secondary uses please speak to any member of staff or complete the opt-out form below.
In the meantime, please read the following message from SPIRE which explains further:
SPIRE - how we use your information SPIRE - opt out form for patients
Cash in your Pocket fire safety launch
Scottish Fire and Rescue Service in partnership with Police Scotland, SAS and Aberdeen City Health and Social Care Partnership/NHS Grampian launch the Cash in Your Pocket network number to refer clients for Home and Fire Safety Visits at Scotstown Medical Centre on the 20th of July 2017.
Cash In Your Pocket was established in 2002 as part of Aberdeen's Healthy Living Network. The aim of the Healthy Living Network was to promote health and reduce inequalities for people living in economic disadvantage in Aberdeen. CIYP's role within the Healthy Living Network was to make contact with people who needed help or advice to ensure they were receiving maximum income due to them.Now they have joined with partner organisations to encourage free home and fire safety visits, using the Freephone number 0800 953 4330
Scotstown Medical Group are pleased to be associated with such a worthwhile undertaking. The picture above shows Drs Gupta and Crockett together with staff and representatives of partner organisations at the launch.
Review of Dispensing services at Udny Station - report and recommendations
The NHS Grampian review report has been released for submission to the health board on July 6, and while we welcome the recommendation that dispensing should continue at Udny, it's not all good news with new restricted boundaries being proposed so some patients will lose out. For more information click the following link which will open in a new window:
It should be noted that the review group has used a postcode of AB41 0 to define part of the area within which we can dispense, but this code has been retired. We will be seeking clarification on this as well as some other matters and will upload the full documentation as it becomes available to us. Nevertheless, it is good news for our Udny patients that we should be able to continue dispensing in some form, and we have a transition period during which we will seek to maintain the current service while we taper down to our new, smaller dispensing area. Further changes will be reported here.
Online prescriptions update
Our current email service for repeat prescription will close on September 30th 2017. Please ensure you have registered for our new online system in plenty of time. Click on the "Online Services" tab to learn more.
NEW online prescription ordering service.
Please note that we will be moving to a new online ordering system for repeat medication, replacing the current email prescription addresses. patients will be required to register for this new service by completing the form in our "Online Services" tab and returning it to the practice with a form of ID. This is because the new system draws its information about your medication directly from your clinical record. So if you are a current user of either our email or website ordering system, REGISTER NOW to avoid any delays in moving to this new, more secure service.
The existing email system will continue for the moment, but it will be closed down later in the year. So please don't delay - complete your pre-registration form now.
New triage system for urgent appointment requests and home visits
With effect from 21 November 2016 all requests for urgent/on the day appointments and acute home visits will be triaged by our urgent care team. Patients should be prepared to give brief details to reception staff when calling, which will help the team prioritise calls when calling back. Non-urgent requests will remain bookable in advance. We hope through this measure to ensure that those patients with the most urgent needs are seen quickly. The practice has written to patients explaining these changes in greater detail, and a copy of the letter is available to view by clicking on the icon below.
Patient triage letter
Review of Dispensing services at Udny Station - updates
NHS Grampian Dispensing Review Group announces meeting at Udny Station Community Centre
9 November 2016
In addition to the response letter and our letter to patients, the Review Group is holding a series of meeting with interested parties over the coming weeks in relation to the practices whose dispensing service is under review. For Udny Station, this will be at Udny Station Community Centre on November 29 from 13.30 until 20.00
Should anyone wish to attend and make representation to the Review Group they should make an appointment to do so. Instructions are contained in the information sheets below.
NHS Grampian review group meetings (scanned)
8 November 2016
The consultation period has ended and the practice submitted its response in the time given. In addition, the practice has written to dispensing patients with a copy of our response, which we attach below together with the letter to patients.
Scotstown Response Letter Letter to Patients Nov 16
24 August 2016
A meeting was held at Udny Station Community Centre, organised by Mr William Grant, Chairman of Foveran Community Council and chaired by the Secretary of Foveran Community Council Mr Glen Douglas. It was attended by local MSP Gillian Martin, Councillor Richard Thomson of Aberdeenshire Council, Mr Brian McDougall of Udny Community Council, Dr Alasdair Forbes and representatives of NHS Grampian. The meeting was well attended and local people had the opportunity to voice their opposition to any change in dispensing services at our Udny Station branch. Full minutes will appear on this page soon.
28 June 2016
Grampian NHS Board will meet today at 2.00pm in the conference room, Summerfield House, Eday Road, Aberdeen to consider a supplementary paper concerning the review of dispensing services at Udny Station and others. Based on the original submission this document will present more detail surrounding the consultation process which is due to run for a period of 90 days commencing 4 July 2016. These board meeting are held in public and the papers are available to all interested parties. The documents are available from the NHS Grampian website www.nhsgrampian.co.uk and for the assistance of our patients we have uploaded them here. Just click on the icons to view.
Agenda 28 June Dispensing services review 2 June 2016 Dispensing services supplementary 28 June 2016
16 June 2016
Following the recent announcement on Radio Scotland and the subsequent article in the Press and Journal we can confirm that the dispensing service at the Udny Station surgery is to be included in a review of GP dispensing services throughout Grampian. The practice had no prior knowledge of this decision and is currently seeking clarification from the Health Board on this matter. We appreciate this may be a cause for concern to our patients, but we will keep everyone informed if and when we become aware of any changes to the position. As things stand currently, the review panel has not yet been constituted so we do not know who will be involved or what their terms of reference will be. Rest assured that we will continue to dispense to our Udny patients while this process is undertaken and there will be no change to the excellent service provided by our team of dispensers at Udny, which we know is highly valued by those who use the service.